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DevPath Systems

AI · Data analytics · Machine learning

Put AI and data to work for your business.

Connect AI to your tools and turn business data into useful reports, forecasts and actions. We start with a concrete need and evaluate what works with the data you have.

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What AI can do for your business

Practical applications we design and integrate, grouped by the kind of work they take over.

  • Customer communication

    • AI assistants and website chat
    • AI customer support
    • Automatic email processing
    • Draft or automatic email replies
    • AI reservation assistants

  • Operations

    • Customer request classification
    • Lead qualification and routing
    • Automated summaries
    • AI reporting
    • AI agents that complete multi-step tasks

  • Knowledge & documents

    • Knowledge assistants over your documents (RAG)
    • Intelligent search
    • Document processing and OCR
    • Data extraction from invoices, forms and emails
    • Internal company assistants

  • Data & machine learning

    • Business dashboards and KPI analysis
    • Sales and demand forecasting
    • Customer segmentation
    • Anomaly detection in operations
    • Model evaluation and monitoring

Start with the decision you need to make. We assess data quality and compare simple analytics with machine learning before choosing an approach.

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What is an AI agent?

An AI agent is software that can understand a request, use your business tools and complete a defined task — within the rules you set. Unlike a simple chatbot, it can look things up, take actions and hand over to your team.

  • Website
  • Email
  • CRM
  • Documents
AI agent
  • Database
  • Internal software
  • Booking system
  • APIs

Example

Example: a hotel reservation request

A guest sends a reservation request by email or through the website. The AI agent can:

  1. 1Understand the request
  2. 2Verify the requested dates
  3. 3Check room availability
  4. 4Identify the room type
  5. 5Calculate or retrieve the price
  6. 6Generate a reply
  7. 7Send or prepare the email response
  8. 8Update the internal system
  9. 9Notify hotel staff
  10. 10Keep a record of the interaction

Automation rules and human approval are configured for each client: the agent can prepare replies for review, ask for approval before creating a booking, or handle routine requests on its own.

You stay in control

Every AI system we build has an explicit level of autonomy, agreed with you and easy to change.

  1. 1 / 3

    Suggest

    AI prepares drafts and summaries. Your team reviews and sends.

  2. 2 / 3

    Approve

    AI prepares actions — a booking, an update, a reply. Staff approve with one click.

  3. 3 / 3

    Automate

    Routine cases are handled automatically. Exceptions go to a person.

Built-in safeguards

  • Answers grounded in approved sources
  • Access limited to the data each task needs
  • Full log of AI actions and decisions
  • Clear hand-off to a person at any time

Communication channels

AI can work on the channels your customers and team already use. Each channel is configured per project.

  • Website chat
  • Email
  • WhatsApp
  • Internal dashboards
  • CRM
  • Other communication APIs

Channel availability depends on the project and on each provider’s API access and terms.

How we implement AI

  1. 01

    Pick the right use case

    We find tasks where AI saves real time and define how success is measured.

  2. 02

    Connect the data

    We connect the documents, systems and APIs the AI needs — and nothing more.

  3. 03

    Build and test with real examples

    We test against real requests from your business before anything goes live.

  4. 04

    Launch with guardrails

    We start with human approval and increase automation as confidence grows.

  5. 05

    Measure and improve

    We review quality and results, and refine prompts, data and rules.

AI where it helps — not everywhere

Sometimes a simple rule, form or automation solves the problem better and more cheaply than AI. When that’s the case, we’ll tell you.

Related services

Software • AI • Automation

Let’s build something useful.

Tell us about your business and the problem you want to solve. We’ll suggest a practical way forward.

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